Knights North Staffordshire BMW reviews, Stoke On Trent

Knights North Staffordshire BMW

7 reviews2.5 out of 5 stars — Rated Average
0% Reviews
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57% Recommend
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7 reviews from our kapremont-akpp.ru community
Leave a review for Knights North Staffordshire BMW

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7 reviews from our kapremont-akpp.ru community

Leave a review for Knights North Staffordshire BMW
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"ANDY"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I walked into knights bmw not looking like your your usual bmw buyer. (Jeans, trainers, acdc t. Shirt.) Where I was greeted by salesman Scott Cooke. Nothing was too much trouble for this young man. After selecting a car and test driving a 135i . ( in which 3 cars had to be moved out of the showroom to get it out). I fell in love with it. I'm now the proud owner of it and living the dream! Excellent service. Excellent advice. Thanks again Scott!

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"not happy"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Spoke to the garage on numerous occasions about the car and was told it came from bmw`s head office and was in a (as new condition)I travelled a total of 340miles (round trip) and has soon as I approached the car you could see it had been painted, on closer inspection you could even see the over spray from the repair. The used car sales manager eventually even had to admit it was a bad paint job and the car would be rejected and sent back .I only wish I had taken notice of ALL THE BAD REVIEWS about this garage and its staff. In my opinion a horrible place to do business with(no doubt I`ll get the usual response from a manager)but will be complaining direct with BMW for what its worth and will spend a few hours on the various BMW forums .NOT A VERY NICE PLACE.

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+6 Found this review helpful
"Rubbish"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Delays after delays don't did not contact me always left for me to contact them.. only care about the money and it the service they provide. I do not recommend Knights BMW North Staffordshire.

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+6 Found this review helpful
"Annoyed"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

They wanted paying in full for car before collection and before I had seen remedial work carried out. Then realised perhaps they had priced the car wrong and sold it to someone else while holding my deposit - I hadn't been well and initial delivery was delayed as waiting on parts which I was not advised off, though was told if I didn't reply they could sell the car for £3,000 more. I do not recommend Knights BMW.

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+7 Found this review helpful
"Raj"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Money grabbers. Pathetic service. Do not be fooled by their suits and the cup of coffee they offer. After a very heavy hasty invoice we collected our car from their service dept. The very next day the car wouldn’t start. I rang them and asked for the same guy I was dealing with, and they gave me excuses that he's not there. If they smell a problem, they will not come to the phone. After several phone calls, the car was booked in again. We are advised that it would cost us £1400. I said no. I asked them why this was not spotted in the previous check and—no surprise—their response was that it’s a new problem. So all four injectors were dead within 24 hrs. And it doesn’t end there. Now they said they would charge me again for the time they had spent looking into the fault. Yes, this is a BMW dealership we are talking about. Knights North Staffordshire.

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+6 Found this review helpful
"Debbie"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a used car from this dealer, what can i say other than i got a 5 star service! Scott in used cars sales was very helpful and nothing was too much trouble for him. He made my car buying experience a pleasue. Ive used other BMW dealers before and never would have given them 5 stars.

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"Really Good"
4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really good overall, I would recommend them. The car was really good value for money and was in pretty good condition. I have had no issues with it at all up to now ans the guys are the dealership were really helpful and friendly.

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Dealership Information

Knights North Staffordshire BMW is an Franchise dealership that is based in Stoke On Trent. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Deals in: Cars
Manufacturers: BMW
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
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Ratings
7 reviews2.5 out of 5 stars — Rated Average
Excellent
2
Very Good
1
Average
0
Poor
0
Terrible
4

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Contact Information

Address

Knights North Staffordshire BMW
Bede Road
Radial Park
Stoke On Trent
Staffordshire
ST4 4GU

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Dealership Statistics

57%
Would recommend this dealer to family and friends
42%
Thought the dealer was knowledgeable and helpful
42%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

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